4 “One-Thing” Questions To Ask Before Launching a New Business

person at computer. Four questions to ask before launching a new business

4 “One-Thing” Questions To Ask Before Launching a New Business

Launching a new business or income stream is incredibly exciting! You’re buzzing with ideas, possibilities, and the energy of creation. It feels like you’re standing at the edge of a vast ocean of opportunity, ready to dive in.

But just like looking out at that big ocean, it’s incredibly easy to feel overwhelmed. There are a million directions you could go, countless strategies to consider, and endless advice coming from every corner of the internet. Before you get swept up in designing logos, perfecting your social media strategy, or building out a complex website, the single smartest, most powerful move you can make is to cultivate laser focus.

Why focus first? Because many, many entrepreneurs stumble – not because they weren’t passionate or didn’t work hard, but because they tried to be everything to everyone. They tried to do too many things at once, too soon. They spread their precious time, energy, and resources too thin.

That’s why, before launching a new business, your absolute first step should be to answer four simple, yet profoundly powerful questions. Each one is designed to help you cut through the noise and center your efforts on just one key thing. By focusing on these foundational elements, you clarify your vision and build a solid base before you start stacking the bricks of your business – whether an online business or bricks-and-mortar business.

Think of this process as sketching the blueprint before you start construction. It ensures everything you build later is aligned, purposeful, and strong.

Here are the four essential “one-thing” questions to ask yourself before you take another step forward in launching a new business:

1. Who is your one customer?

This is perhaps the most critical starting point. It’s tempting to think your amazing product or service is for “everyone.” But when you try to appeal to everyone, you often end up appealing strongly to no one.

Instead, get incredibly specific. Who is the single, most important type of person you want to serve?

  • What’s their age range?
  • Where do they live (generally)?
  • What are their interests, values, and lifestyle like?
  • What are their hopes, dreams, and aspirations?
  • Crucially, what are their daily challenges and frustrations?

Paint a vivid picture of this person. Create a customer avatar in your mind. Give them a name, imagine their day. When you know your one ideal customer inside and out, you gain immense clarity. Their needs, their language, where they spend their time – all of this becomes clearer, making everything that follows in launching a new business (like crafting your message and finding them) infinitely easier. This isn’t about excluding people later, but about having a sharp starting point to build genuine connection.

2. What one problem does your one customer urgently need to solve?

Building on knowing your specific customer, what is the single, most pressing issue or pain point that they are currently facing?

This isn’t a laundry list of every minor annoyance your customer might have. This is about identifying the burning need – the problem that causes them frustration, costs them time or money, or keeps them up at night. It’s often a problem they are actively thinking about and perhaps already searching for a solution to.

Why focus on just one problem initially? Because solving a single, significant problem deeply is far more impactful and marketable than superficially addressing many small ones. You’re launching a business to create a positive change for your customer, and that starts with understanding the core challenge they face. Dig deep and empathize with their struggle related to this specific problem.

3. What one solution do you offer your one customer for that one problem?

Now that you know who you’re helping and what specific problem they have, what is the single, most effective solution you can confidently provide to address that problem?

This is your core offering. It could be a specific product, a distinct service, a unique tool, or even specialized information delivered in a particular way. Focus on the most direct, impactful way you can deliver value that solves the problem you identified.

Again, when first launching a new business, resist the urge to offer a whole suite of services or products from day one. What is the one core transformation or result you can provide that directly alleviates your customer’s urgent problem? Defining this single solution makes your value proposition clear, both to yourself and to your future customers. It’s the foundation of what you sell.

4. What one method will you use to deliver your one solution to your one customer’s one problem?

Finally, with your specific customer, their urgent problem, and your core solution defined, how will you actually get that solution to your customer? What is the primary mechanism or method of delivery?

Will it be a downloadable digital guide or e-book? A physical product shipped to their door? A one-on-one coaching session delivered online? A group workshop? An online course delivered through a platform? A subscription box?

There are countless ways to package and deliver value, but when starting a new business, choose just one main method. This simplifies your operations, technology needs, marketing message, and initial customer support significantly. Trying to manage multiple delivery methods from the get-go adds unnecessary complexity and can dilute your efforts.

Focus on perfecting one delivery method that best suits your solution and your ideal customer’s preferences. As you grow, you can expand.


If you can clearly and concisely articulate the answers to these four “one-thing” questions, you have already accomplished something incredibly significant. You haven’t just dreamt about a business; you’ve started building its strategic foundation.

Answering these questions provides the clarity you need to:

  • Craft marketing messages that truly resonate with your ideal customer.
  • Design a website that speaks directly to their needs.
  • Choose the right platforms to find and engage with them.
  • Develop your product or service with precision.
  • Make smart decisions about where to invest your time and money.

Remember: Clarity isn’t limiting; it’s power. It’s the fuel that drives effective action. Before you get lost in the exciting but overwhelming details of branding, marketing, and building, take the time to wrestle with these four fundamental questions. Get crystal clear on your one customer, one problem, one solution, and one delivery method.

Your focused foundation is the key to building a business that isn’t just busy, but strategic, sustainable, and ultimately successful. Start building that focus today – your future business will absolutely thank you for it!